Accessibility at Corus

Many people use captions to enjoy their favourite TV programs, but few understand how the captions are made. Most people think captions are created automatically by computers.

In fact, captions are created by people – highly skilled and trained people. Computers aren’t smart enough.

The hardest part of their job is live programming, like news and sports, because the captions have to be created at the same time as the broadcast. This video explains how live captioners do it: how they generate accurate and timely captions under pressure.

Corus is committed to serving the needs of our people, partners, clients and customers. Any feedback, including comments, questions and/or complaints are welcome in order to help improve the accessibility of our services in any area of our business.

Your feedback may be submitted by completing the form below, in person, by telephone, mail, by delivering an electronic text by email, or by any other agreed upon alternate format.

To provide feedback, or to request information in an alternate format. Please contact Karen Gifford, Senior Director, Regulatory Compliance and Licensing in one of the following ways:

By telephone: 416.479.6352 or 1.866.537.2397. ext 6352

By e-mail: accessibility@corusent.com

By mail:

Attention: Karen Gifford, Law Dept.
Corus Entertainment
Corus Quay
25 Dockside Drive
Toronto, ON M5A 0B5

In person: Please visit the Corus reception desk.

Corus understands and appreciates the concerns that you may have with regard to anonymity, privacy and confidentiality. Corus has adopted a Privacy Policy. You have the right to provide your comments anonymously. Any personal information contained in feedback will be kept confidential unless you provide your express consent to disclose your personal information.